a We Are Hiring: Full-Time Billing & Collections Specialist - Wellness and Wisdom

We Are Hiring: Full-Time Billing & Collections Specialist

Full-Time Billing & Collections Specialist

*Interested parties email resume and cover letter to: Careers@SageRecoveryAustin.com

PLEASE NOTE: This position will be located at the Sage Recovery & Wellness Center outpatient location in Westlake.

Duties Include:

  • Call insurance companies for benefit information and documenting coverage in client’s file.

  • Manage, track and when necessary, obtain authorization for services.

  • Assist in creating quotes for services based on insurance benefits.

  • Ensure all billing is done in a timely manner.

  • Submit and track claim corrections.

  • Maintain provider CAQH, Availity and other databases.

  • Maintain contracted rates in into provider profiles in EMR system.

  • Communicate with clinicians, clients and their representatives regarding patient coverage terminations or denials.

  • Communicate with clients regarding billing and statement questions.

  • Submit documentation and records to insurance companies as needed.

  • Assist in credentialing and re-credentialing providers and group.

  • Send statements to clients per company policy.

  • Make collections calls to clients.

  • Submit claims to insurance.

  • Prepare and review patient statements.

  • Review delinquent accounts and call for collection purposes.

  • Process insurance and patient payments.

  • Maintain strict confidentiality.

  • Code and submit claims for services.

  • Ensure reimbursement for all services.

  • Handle information about patient treatment, diagnosis, and related procedures to ensure proper coding.

  • Appeal and track denied claims.

  • Investigate insurance fraud and report if found.



  • Prior experience in invoicing, managing client accounts, and medical insurance billing

  • Proficient in Excel

  • Excellent customer service skills

  • Ability to work well as a team and independently

  • Strong technical skills in Excel required

  • Report building skills required

  • Strong work ethic

  • Maintains a sense of urgency of prompt collecting


  • Health, dental & vision insurance

  • Short Term Disability

  • Flexable Spending Accounts (dependent care & medical)

  • Paid Time Off

  • Room to grow with a fast growing company

  • Full-Time

  • $15/hr

  • Awesome team atmosphere

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